iFlat | The Garden Loft

Contacts:
Mobile phone: +39 340 312 7775
Email: [email protected]

TERMS AND CONDITIONS

1) Booking conditions
General booking conditions:
• An apartment is booked ONLY after a client has received an official booking confirmation.
• A client who books an apartment accepts implicitly our terms and conditions, cancellation policy and at the same time acknowledges that the apartment meets all the requirements of a client.
• A €3,50 fee per person per night will be be applied from the 1st September 2014. This will apply to anyone staying in overnight accommodation inside Rome’s boundaries at the end of each stay. Children under the age of 10 years are exempt from payment.
FEE: 3,50 euros per person per night max 10 days.
WARNING. As of Oct. 1, 2023, the tourist tax will increase from €3.5 to €6 per person per night. It will be applied to all those staying overnight within the borders of Rome. Children under the age of 10 are exempt from payment.
• For each property not signed with “book now” or in order to enquire about the information directly through our booking agents service you can send an email to [email protected].
• The apartment is considered booked only once the agency sends the booking confirmation.

On-line booking procedure:
On-line booking procedure is valid for each property that is signed on its internal website: https://book.krossbooking.com/v4/iflat/book/step1.
a) Click on “Select the dates for your stay” and enter the dates you would like to stay in one of our apartments. Also enter the number of guests.
b) Now you can see all the apartment available in the requested period. Choose the apartment you prefer and click on it.
c) Click on “Book” and complete all personal data, and credit card data.
d) Click on “confirm booking” to complete the reservation.

2) Check-in/check-out times
The check-in is from 15:00 to 2:00 on the day of arrival. The time of check-out can be made no later than 10:00 on the day of departure.
If the check-in times are different from those described above, the following rates apply:
- Late check-in between 08:00 PM and 11:00 PM costs 25,00€ and has to be paid cash upon your arrival
- Late check-in between 11:00 PM and 02:00 AM costs 40,00€ and has to be paid cash upon your arrival
Before the clients' arrival, iflat will send you a communication (by email or message) to ask for the expected arrival time in Rome and the apartment.
The check-in is not guaranteed in the correct time if the client does not provide us this information.
We kindly ask the guests to inform us about any eventual delay on arrival time.

3) Apartment conditions:
• The descriptions of the apartments have been made faithfully and correspond to truth.
• Upon the client’s arrival the apartment will be cleaned and prepared for the number of guests indicated.
• The client is responsible for any damage procured to the furniture or any other object during the stay inside the apartment.
• If during check in time the client finds something broken or not working properly in the apartment, he/she must immediately give us notice about the problem.
• The group leader, whose name appears in the booking confirmation, is the person responsible in case of any damage.
• The keys will be collected by the client inside the apartment during check-in and must be returned to the owner or one of his/her representatives during check out.
• Number of people: The number of the people indicated during the reservation procedure cannot be changed during the period of stay.
• Other house rules:
o pets are not allowed;
o smoking is not allowed;
o it is forbidden to organize parties or events.
4) Applicable Law:

These booking conditions are subject to the Italian Law. In case of any dispute the Court of Rome will be the only competent body. We reserve the right to make changes to parts of this document.

INTRODUCTION

The user’s personal data are used by iFlat S.r.l.s. which is the Data controller for the processing, in compliance with the principles of protection of personal data established by EU Regulation 2016/679.
This Privacy Policy is also intended only for the website www.iflat.it and it does not apply to other websites that may be consulted through external links. It is to be understood as information provided in accordance with art. 13 of the current legislation to those who interact with the site and complies with Recommendation No. 2/2001 on the minimum requirements for the collection of online data in the European Union, adopted on May 17, 2001 by the Working Group Article 29.
We inform you that the processing of your personal data will be based on the principles of lawfulness, correctness, transparency, purpose and retention limitations, data minimization, accuracy, integrity and confidentiality. Your personal data will therefore be processed in accordance with the provisions of current legislation and the confidentiality obligations provided therein.

PERSONAL DATA SUBJECT TO PROCESSING
The computer systems and software procedures used to operate this website acquire, during their normal operation, some personal data whose transmission is implicit in the use of Internet communication protocols.
This information is not collected to be associated with identified interested parties, but by their own nature could allow users to be identified, through processing and association with data held by third parties. In this category are included IP addresses or domain names of computers used by users that connect to the site, addresses in URI (Uniform Resource Identifier) notation for the requested resources, the time of the request, the method used to submit the request to the server, the size of the file obtained in response, the numerical code indicating the status of the answer given by the server (successful, error, etc.) and other parameters related to the user’s operating system and computer environment.
These data are used only to obtain anonymous statistical information on the use of the site and to check its correct function. The data could be used to verify the responsibility in case of hypothetical computer crimes against the site.

METHODS AND PURPOSES OF DATA PROCESSING
The personal data that the user provides through the Site will be processed for the following purposes (art. 4, paragraph 1, n. 2) of the Regulations):
1. purposes related to the execution of a contract of which you are a party or in the execution of pre-contractual measures adopted at your request (es: an information request through the compilation and the sending of data through the web form in the section “Contacts “);

2. purposes concerning the sending of newsletters, informative material or other information, for which it is necessary the prior and explicit consent of:

1. purposes of statistical research/analysis of aggregated or anonymous data, without the possibility of identifying the user, aimed at measuring the functioning of the Website, measuring traffic and evaluating usability and interest;
2. purposes relating to fulfil a legal obligation to which the Company is subject;
3. purposes necessary to establish, exercise or defend a right in court or whenever courts are acting in their judicial capacity

LEGAL BASIS
Providing data is mandatory for all that is required by legal and contractual obligations and therefore any refusal to provide them in whole or in part can give rise to the impossibility of providing the services requested.
The company processes the user's optional data basing on consent, ie through the explicit approval of this privacy policy and in relation to the methods and purposes described.
The user is free to provide the personal data contained in the application forms to the Company or indicated in contacts to request the sending of the newsletter, informative material or other communications. Failure to provide them may make it impossible to obtain what is requested.

COOKIE
The data controller collects personal data through cookies. More information on the use of cookies and related technologies are available in the Cookie policy.

CATEGORIES OF ADDRESSEES
Your personal data may be shared for the purposes specified with:
1. Subjects necessary for the provision of the services offered by the Site, for example, the sending of e-mails and the analysis of the operation of the Site that typically act as data processors;
2. Persons authorised to process personal data who have committed to confidentiality or have an appropriate legal obligation of confidentiality; (e.g. employees and collaborators);
3. Courts exercising their functions when required by the applicable law.

PROFILING AND DISSEMINATION OF DATA
The personal data of the interested party are not subject to disclosure or to any fully automated decision-making process, including profiling.

RIGHTS OF THE PERSON CONCERNED
1. According to the European Regulation 679/2016 (GDPR) and the national legislation, the interested party may, according to the procedures and within the limits provided for by the current legislation, exercise the following rights:
• Request confirmation of the existence of personal data concerning him (right of access);
• Know the origin;
• Receive intelligible communication;
• Have information about the logic, methods and purposes of the processing;
• Request the updating, rectification, integration, cancellation, transformation into anonymous form, blocking of data processed in violation of the law, including those no longer necessary for the pursuit of the purposes for which they were collected;
• In the case of consent-based processing, to receive their data provided to the holder, in a structured and readable form by a data processor and in a format commonly used by an electronic device;
• The right to lodge a complaint with the supervisory authority (Guarantor for the protection of personal data).
The requests must be addressed to the Data Controller, by e-mail to [email protected], or by mail to the address of the Company’s registered office.
2. The holder of the processing of your personal data is the company iFlat S.r.l.s., with registered office in Via Panisperna, 207. 00184, Rome (RM), in the person of the legal representative pro tempore.

Specific Information for iFlat App
The iFlat App, available for download on the App Store and Google Play, is used by the user to access doors within the facility and may request the use of the user's location. If explicitly requested by the application, this permission is solely for ensuring its proper technical functioning. User location data is not collected by the data controller.